Browser Compatibility

The Screenhubb web based platform of applications (MroPro, DrugPak Web, Support, Client Portal)  should be compatible with most modern browsers. The main browser capabilities and configuration requirements are:

  • Javascript
    Screenhubb applications use Javascript to provide a dynamic user experience
  • Cookies
    Screenhubb applications use Cookies to handle a small amount of context settings to achieve seamless transitions from different applications within the platform. If you disable cookies, some parts of the applications may work well, but unexpected behaviors could result.
  • Transport Layer Security protocol (TLS1.2)
    TLS is a communication protocol that encrypts communication between devices. A variety of security standards require a minimum encryption standard of TLS 1.1, with TLS 1.2 being recommended. Screenhubb servers require TLS 1.2.  
    *IE10 requires user intervention to enable TLS; see bottom of page for more information.

We maintain a commitment to support the latest two desktop and mobile versions of these browsers wherever possible:


BrowserOperating System(s)Supported
Versions
May Work as Early as
"Internet"
or
"Browser"
Android 5+7.05.0 "Lollipop"
Google 
Chrome
Windows (7+)
OS X (10.9+)
Android (5+)
iOS (9.0+) 
Chromium OS
5333
Microsoft 
Edge
Windows 10+
Server 2008+
37,380.10
Microsoft 
Internet Explorer
Windows 7+1110*
Mozilla
Firefox
Android 5+48,4927
Apple 
Safari
IOS105
OSX 10.9 and later9,107

*IE 10 requires user intervention to enable TLS 1.2:

  1. Open Internet Explorer.
  2. From the menu bar, click Tools > Internet Options > Advanced 
  3. Scroll down to Security category, and check ON the option box for Use TLS 1.1 and Use TLS 1.2
  4. Click OK
  5. Close the browser and restart Internet Explorer.