The Screenhubb web based platform of applications (MroPro, DrugPak Web, Support, Client Portal) should be compatible with most modern browsers. The main browser capabilities and configuration requirements are:
- Transport Layer Security protocol (TLS1.2)
TLS is a communication protocol that encrypts communication between devices. A variety of security standards require a minimum encryption standard of TLS 1.1, with TLS 1.2 being recommended. Screenhubb servers require TLS 1.2.
*IE10 requires user intervention to enable TLS; see bottom of page for more information.
We maintain a commitment to support the latest two desktop and mobile versions of these browsers wherever possible:
|Browser||Operating System(s)||May Work as Early as|
|Android 5+||5.0 "Lollipop"|
OS X (10.9+)
MS Internet Explorer is not supported by Microsoft and therefore is not supported by ScreenHubb.
MS IE 10 requires user intervention to enable TLS 1.2:
- Open Internet Explorer.
- From the menu bar, click Tools > Internet Options > Advanced
- Scroll down to Security category, and check ON the option box for Use TLS 1.1 and Use TLS 1.2
- Click OK
- Close the browser and restart Internet Explorer.