Communication Tokens

Each Email, Fax page, SMS text message, or webhook action sent or received consumes one Communication Token from your balance.  The DrugPak subscription comes with 100 (per year) communication tokens.

Comm Tokens can be added to an account in bundles.  Bundles can be added to a DrugPak subscription or purchased a la carte. 

If a DrugPak account exhausts the Comm Token balance, emails, SMS text messages, and Faxes will not be sent, and any other service based on Comm Tokens will be unavailable.

The current balance of Comm Tokens is displayed at the top right of most pages of DrugPak.

An Account Administrator may configure ScreenHubb's Token Reload tool to automatically add Comm Token bundles when the balance runs low.

ScreenHubb will send an email to the Account Administrator when the Comm Token balance is low.